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Linked Patient Learning
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Linked Patient Learning helps biopharma companies apply the 90/10 framework to rethink patient engagement infrastructure
Map where the 90% breaks down across your patient ecosystem
Design strategic frameworks that address the full 90% of patient experience
Connect 90% infrastructure to measurable clinical and business outcomes
We design the strategy, integrate the technology, measure the impact.
Discover where your infrastructure is optimized versus where it creates patient value.
Map patient journeys across all vendors. Identify handoff failures.
Track discontinuation drivers, not just activation. Measure what matters.
Trigger interventions before patients discontinue. Proactive, not reactive.
Unify hub, pharmacy, copay, and engagement data. See the full story.
Identify at-risk patients, coordinate pilots. Test and learn continuously.
Score your infrastructure on the 90/10 scale. Get personalized recommendations.
Predict discontinuation risk, personalize support. AI that improves persistence.
Track cost-per-persistent-patient across your ecosystem. Optimize for outcomes.
Patient persistence isn't lost at enrollment. It's lost in the 90% of the journey between visits - where most patient support budgets don't reach.
Linked Patient Learning's patent-pending 90/10 Gap Finder maps where persistence leaks across functions and shows pharma teams exactly what infrastructure to build.
Pharma and biopharma brand, patient services, and commercial leaders
Budget over-concentrates in the 10% (activation); the 90% (persistence) has no infrastructure
Patent-pending 90/10 Framework + Gap Finder diagnostic with a proprietary three-part classification test
A prioritized, build-ready plan to improve persistence and time-on-therapy - the metric the brand is measured on
Pharma brands lose enormous revenue to discontinuation and non-persistence on specialty and oral therapies. The spend today concentrates on the 10% - enrollment, prior auth, first fill - while the 90% (daily adherence, side-effect self-management, refill friction, the at-home persistence decision) has little visibility, intervention, or measurement.
The patent-pending Gap Finder gives leadership a structured, defensible map of where that leak is and what to build - the clarity decision-makers fund.
The 90/10 Framework applies a proprietary, patent-pending three-part test to classify every stage of the patient journey. A stage belongs in the 90% if any of the following is absent:
Can pharma see what is happening at this moment?
Does pharma have a mechanism to intervene?
Can pharma measure and correlate to persistence?
If all three are present — the stage is 10%.
If either one is absent — the stage is 90% and the Gap Finder focuses its analysis there. No existing patient engagement framework applies this specific diagnostic logic.
The assessment measures whether your patient engagement infrastructure is optimized for activation moments (the 10%) or sustained patient support (the 90% where discontinuation happens). It evaluates your visibility into patient journeys, handoff management, intervention timing, and cross-vendor coordination.
The assessment identifies specific visibility gaps in your patient support infrastructure that prevent you from seeing why patients discontinue. By revealing where handoffs break and where you lack early warning signals, you gain actionable insights to intervene before discontinuation occurs, directly addressing the root causes of patient drop-off.
Yes. This is a diagnostic tool designed to provide clarity on where your infrastructure stands, not a sales conversation. You'll receive your 90/10 Score, personalized gap analysis, specific recommendations for your score range, and a free 90/10 Framework guide—with no follow-up pressure or sales pitch attached.
Linked Patient Learning is designed to create unified visibility across your existing hub, pharmacy, copay, and engagement platforms without replacing them. We connect vendor data to give you ecosystem-level insight into patient journeys, enabling you to identify handoff failures, coordinate interventions, and measure outcomes across your full infrastructure.
Our approach focuses on the 90% of the patient journey your current vendors don't touch—the handoffs, daily decision moments, and friction points where discontinuation actually occurs. We provide predictive intervention capabilities, cross-vendor visibility, and patient experience mapping that transforms siloed vendor metrics into coordinated patient support that drives persistence.
Designing patient ecosystems tailored to disease states ensures smooth and integrated care experiences.
Consultancy leverages expert-based frameworks to enhance engagement touchpoints in healthcare systems.
Strategic ecosystem design leads to higher adherence rates and better overall health outcomes.
Customizing communication styles enhances patient trust and adherence to treatments.
Educational materials tailored to demographics and literacy improve patient understanding.
Personalized interventions significantly boost health literacy and patient engagement.
Take this 3-minute assessment to discover visibility gaps in your patient support strategy—and whether you're building for the 10% (activation) or the 90% (sustained engagement).
Start the AssessmentPartner with us to implement innovative solutions that improve patient outcomes, enhance operational efficiency, and drive sustainable growth in your healthcare organization.